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Old Thursday, August 26th, 2010, 01:21 PM
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charlescroes charlescroes is offline
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Default Re: arubafastphones.com bait and switch?

I just like fish.

I cannot imagine why you feel there is a parallel between there not being sufficient product in the freezer and why there isn't a promised SIM allotment from the source to us.

HMMMM somethings fishy here.

Let me ask you something. Would a refund make all this go away or are you driven on the principal of the thing. And if the money isn't the issue (as you earlier stated, then how can we fix this issue so that we are faultless in these deliveries to us by a third party.
I am interested in your response.

The following is a REAL STORY : NOT EXAMPLE:
My son loves Ben Ten toys. We were in Atlanta on Vacation and I saw an add at TOYS R US that they had the "New Ben Ten VIDEO GAME I went there with him (he is eight) and took him to the Ben Ten section. - there actually is one. Anyway, you guessed it. None in stock because headquarters placed the corporate ad in a week early and they did not have any. I explained this to Junior and he decided that we would get one next year on our next vacation. Luckily, I was able to find one on the way back in Miami.

I should also ad that my "devil may care attitude" is not really so. I care a great deal, however something magical happened when I became 65. I decided that with the little time I have left, that my dedication will be to priorities and to trying to understand others a bit better. So actually, what I am doing is just trying to figure out what will make you happy.

be well
charles


Quote:
Originally Posted by clarabell View Post
Charles,

With all due respect, your analogy is not on case. It is totally understandable for a restaurant to substitute grouper for lobster because it is a perishable commodity. I highly doubt that a Sim card is in short supply. Universal advertising standards dictate that any offer should be readily available at the stated price. If the offer is limited in supply, that should be duly noted such as limited time, only 5 available etc.


If arubafastphones.com is truly concerned about customer service, a more appropriate solution would be to admit their omission in not changing their website, apologize to the customer and make a concession for the inconvenience. Of course, the website offer should immediately changed. None of this happened in my case. Wondering why I wasn't offered Linda’s $20 with 54 minute deal?

In any case, this incident is a small wrinkle in what I hope is a wonderful vacation. I do appreciate your attention to the matter and suggest you recommend to the new owners to change their website to reflect their current offers.

Best regards,

Clarabell
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