the great car rental poll and ratings thread

[sherry]

yes, i have imposed upon poor localisa to spend a part of her day researching the names of all car rental agencies. she came up with a nice long list that is supposedly in business as of this moment. that isn't to say that next week there won't be more or less of them but this should be about as complete as it can be on 5 september 2008, lol.

each will have a yes or no vote. then of course we hope you will add to the information by explaining your vote if you can. tell us what you liked or didn't like.

i would appreciate if you didn't pass judgment on any company you haven't used since before 2007. a lot can change in a year or two such as new management or ownership. other than that, all bets are off, lol.

so, let the games begin.

[sir_drinkalot]

Good idea starting a poll Queenie. Cut to the chase (so to speak). We've used a few and havent had a bad experience. (yet)

[Eagle-Beach Boy]

We have only used Tropic and have always been very satisfied with the service and ease of arrivals and departures.

[Liz from N.J.]

Been using Econo for the last few years and have been very satified. I pickup/drop off at the airport or this year since it was after 9 pm when I arrived (I don't like driving in the dark), I took a taxi to The Aruban and picked the car at their other office at La Quinta the next morning. Since I was there for 3 weeks, the car did get very dirty. After shopping at Ling & Sons, I would stop at their office by Quality Apts. (not far from Texasco roundabout) and get the car cleaned at no charge.

[TomR]

I have been using Optima for the last several years and have been very happy with their cars and service. They answer my emails promptly, their prices are fair in my opinion, and their cars are in very good condition. Up until this year, I was able to pick up the car at the airport. This year a representative met me at the airport and drove me to their off-airport location, which is no more than 5 minutes away and on the way to town. My rental car was waiting for me, and I was in and out of their office in less than 10 minutes.
Tom

[tinad]

I used Ace and Royal. I thin I would choose Royal again- off airpor but not hard to find they do pick you up.I loved the free cell phone even though I did not use it too much. Also had 2 friends use Royal and both were very pleased.

[ArubaAmy]

Originally Posted by TomR

I have been using Optima for the last several years and have been very happy with their cars and service. They answer my emails promptly, their prices are fair in my opinion, and their cars are in very good condition. Up until this year, I was able to pick up the car at the airport. This year a representative met me at the airport and drove me to their off-airport location, which is no more than 5 minutes away and on the way to town. My rental car was waiting for me, and I was in and out of their office in less than 10 minutes.
Tom

Ditto to everything Tom said! We have been very pleased with Optima and are using them again this Thursday!

[Darryl]

It's easy to see from the poll results so far that Tropic ranks very high on the 'preferred' list! And the reasons why:
Hans and Denis are professional business people who obviously care for their business and are well aware of the competition.
They are accommodating
The cars are well cared for and clean
They always have a welcome (Bon Bini) smile!
Their rates are competitive
If there is a problem (dead battery; flat tire) they are "Johnny on the spot" with repair or replacment.

We have used their services for quite a few years now and have recently reserved a car for our next visit at the end of October. We highly recommend Tropic!