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Old Friday, June 13th, 2008, 07:27 AM
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Default Setar hours

Can anyone tell me what time Setar, near the high-rise area, opens and closes during the week -- specifically on Monday (just incase they have a night of later hours).

Need to activate a cell phone.

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Old Friday, June 13th, 2008, 07:32 AM
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Default Re: Setar hours

From their web site.
Opening hours
Monday-Saturday, 09:00-17:30

http://www.setar.aw/index.php?option...per&Itemid=140
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Old Friday, June 13th, 2008, 11:09 AM
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Default Re: Setar hours

When we were there in April, the Setar high rise location was closed for remodeling. We had to go to the location by the post office. They're probably back open by now, though.

Bobbie
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Old Friday, June 13th, 2008, 04:21 PM
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One Happy Island Re: Setar hours

As a FYI, you can also do that right outside of the airport at the little kiosk when you arrive. The lines at Setar are always a real pain in the ***.

Quote:
Originally Posted by VacationLover View Post
Can anyone tell me what time Setar, near the high-rise area, opens and closes during the week -- specifically on Monday (just incase they have a night of later hours).

Need to activate a cell phone.

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Old Friday, June 13th, 2008, 06:21 PM
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Default Re: Setar hours

There is also DIGICEL which I use.

http://www.digicelaruba.com/retailers_v4/index_ABW.php
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Old Saturday, June 14th, 2008, 06:06 AM
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Default Re: Setar hours

When you say you can have a cell phone activated at the kiosk outside the airport, does that mean a U.S. cell phone???

I should have been more specific in my initial post. I have a cell phone that was purchased at Setar several years ago. Each time we go to Aruba I go to Setar to get it activated since it de-activated after 90 days of non-use.

That aside, does anyone know if the Setar by the highrise is still under renovation or whether it's reopened?

Also, as a last resort, where can Setar calling cards be purchased? The ones that must be used specifically at Setar phones?

My 20-year old daughter and friends are going and here I thought they would be able to easily activate my Aruba cell phone to stay in touch with home. (Crazy mothers we all are!) I know there's the Setar shop in town but that will be inconvenient for them to get to during business hours.

Thanks.
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Old Saturday, June 14th, 2008, 06:34 AM
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I Love Aruba Re: Setar hours

Quote:
Originally Posted by Elaine S View Post
As a FYI, you can also do that right outside of the airport at the little kiosk when you arrive. The lines at Setar are always a real pain in the ***.
You got that right!!
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Old Saturday, June 14th, 2008, 06:44 AM
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Default Re: Setar hours

Not to sound like a complete idiot ... but after going to Aruba for 15 years, where specifically is the Setar kiosk at the airport?

Before Customs? After Customs? In the luggage carousel area? Outside of the airport? I have no clue!

And to think, old-age hasn't even set in yet!!

My apologies, as well as thanks to all.
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Old Saturday, June 14th, 2008, 08:12 AM
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Default Re: Setar hours

Quote:
Originally Posted by VacationLover View Post
I should have been more specific in my initial post. I have a cell phone that was purchased at Setar several years ago. Each time we go to Aruba I go to Setar to get it activated since it de-activated after 90 days of non-use.
Thanks.
I also bought my unlocked cell phone in Aruba. You can use either Setar or digicel SIM cards.
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Old Saturday, June 14th, 2008, 08:51 AM
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Default Re: Setar hours

Unfortunately, my Aruba cell phone does not have a SIM card. It is a cell phone purchased directly from Setar. Normally all I have to do is go to the Setar office, they re-activate the account/phone number and I purchase a prepaid card of which the numbers get entered into the phone. I can then purchase additional pre-paid cards and enter them myself as needed; it's just the re-activation that needss to be done at Setar. When the account is dormant for three months or more, it gets de-activated.

This routine has always worked out fine for us. But now a poster mentioning that the Setar office in Palm Beach may be closed still for renovation would be a major inconvenience since my daughter who would normally be across the street from it at the Playa Linda would then have to take a taxi into town during business hours...thereby missing prescious beach time.

If the Setar office at Palm Beach is now reopened, it really isn't an issue. Or, if there is a Setar facility in the airport that has the capability to re-activate an existing account, that would be wonderful. I've tried to e-mail Setar but no response yet. Plus, being the weekend....we all know how that is.

Digicel and and unlocked phones and things like that are not what I am seeking. But I do appreciate everyone trying to offer assistance!
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Old Saturday, June 14th, 2008, 08:52 AM
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I Love Aruba Re: Setar hours

Just as you walk outside the doors to catch a cab or whatever, it's to your left, and Fast Phones is to your right. There's usually only one woman there, and she's on Aruba time, but I'd rather wait there and get it over with.

EBB - I, too, have a cell I bought in Aruba years ago at Setar, but last year I began using skype and I love it.



Quote:
Originally Posted by VacationLover View Post
Not to sound like a complete idiot ... but after going to Aruba for 15 years, where specifically is the Setar kiosk at the airport?

Before Customs? After Customs? In the luggage carousel area? Outside of the airport? I have no clue!

And to think, old-age hasn't even set in yet!!

My apologies, as well as thanks to all.
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Old Saturday, June 14th, 2008, 08:58 AM
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Default Re: Setar hours

Elaine S., thank you. So then is the Setar kiosk near the car rental company kiosks but to the far left? I cannot believe I never noticed it in all these years. Perhaps were were scurrying about to get over to the car rental kiosk and never took the time to notice!

Dare I ask, what is skype?
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Old Saturday, June 14th, 2008, 09:06 AM
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Default Re: Setar hours

this new computer has the built in webcam and microphone. i tried it this morning and chatted with my daughter in africa (also got to see my camel skull, lol). it was the first skype phone call and i loved it. certainly an easy way to communicate and free too. the aruba phone is still great for local and other cell phone calls.

Quote:
Originally Posted by Elaine S View Post
Just as you walk outside the doors to catch a cab or whatever, it's to your left, and Fast Phones is to your right. There's usually only one woman there, and she's on Aruba time, but I'd rather wait there and get it over with.

EBB - I, too, have a cell I bought in Aruba years ago at Setar, but last year I began using skype and I love it.
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Old Saturday, June 14th, 2008, 09:17 AM
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Default Re: Setar hours

Quote:
Originally Posted by VacationLover View Post
Elaine S., thank you. So then is the Setar kiosk near the car rental company kiosks but to the far left? I cannot believe I never noticed it in all these years.
It is inside the building, just after clearing customs.
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Old Saturday, June 14th, 2008, 09:23 AM
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Default Re: Setar hours

EBB ~ you're right.... what was I thinking?? Sorry VL. I now remember having to wait in line for quite a while, and running outside a couple times to smoke!!


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It is inside the building, just after clearing customs.
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Old Saturday, June 14th, 2008, 09:26 AM
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Default Re: Setar hours

It's only free computer to computer.... but, computer to hard line is very reasonable.

Quote:
Originally Posted by sherry View Post
this new computer has the built in webcam and microphone. i tried it this morning and chatted with my daughter in africa (also got to see my camel skull, lol). it was the first skype phone call and i loved it. certainly an easy way to communicate and free too. the aruba phone is still great for local and other cell phone calls.
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Old Saturday, June 14th, 2008, 02:23 PM
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Default Re: Setar hours

We also have a cell phone we purchased from Setar and always have to go specifically to the office in the highrise area to have the phone number reactivated every year after not having used it for a long period of time between visits. It's a pain but my DH gets there half an hour before opening time so he's one of the first in line.
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Old Saturday, June 14th, 2008, 04:13 PM
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I Love Aruba Re: Setar hours

Linda, the only reason I know they put the new chip in the phone to reactivate is because the woman in front of me at the Setar kiosk was having that done. I was just waiting to buy a monthly card for WiFi, and it took forever for the woman in front of me to be finished.

Quote:
Originally Posted by Linda A View Post
We also have a cell phone we purchased from Setar and always have to go specifically to the office in the highrise area to have the phone number reactivated every year after not having used it for a long period of time between visits. It's a pain but my DH gets there half an hour before opening time so he's one of the first in line.
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Old Sunday, June 15th, 2008, 12:27 PM
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Default Re: Setar hours

Elaine, So if I understand you correctly, he should definitely be able to have it reactivated right there at the Setar booth at the airport? The last time he tried to have it done there the lady told him she couldn't do it, that he'd have to go to the office up in the high-rise area where he usually had it done. That was about 2 years ago so he hasn't tried since. (maybe she just didn't want to take the time....or didn't have the "chip" you mention on hand)
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Old Sunday, June 15th, 2008, 02:39 PM
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I Love Aruba Re: Setar hours

Linda, we've never had any luck at the airport either. Either the booth is closed or they can't activate the phone there. We've even tried to get someone to use the phone in between our trips, but didn't have any luck. We got up early on Mon., took the bus to the bus station and then a cab to the Setar office. Fortunately we didn't miss much beach time. Good luck to you and have a wonderful time in Aruba. Have a drink for me.

Bobbie
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Old Sunday, June 15th, 2008, 06:00 PM
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Default Re: Setar hours

Linda... the only thing I can say is that it's worth a try because you're right there anyway, and have nothing to lose. I know the woman who was in front of me had two phones activated while I waited, and waited, and waited.... you get the picture!! lol


Quote:
Originally Posted by Linda A View Post
Elaine, So if I understand you correctly, he should definitely be able to have it reactivated right there at the Setar booth at the airport? The last time he tried to have it done there the lady told him she couldn't do it, that he'd have to go to the office up in the high-rise area where he usually had it done. That was about 2 years ago so he hasn't tried since. (maybe she just didn't want to take the time....or didn't have the "chip" you mention on hand)
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Old Sunday, June 15th, 2008, 06:13 PM
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Default Re: Setar hours

Thanks Bobbie for the good wishes. You'll have to put a hold on that drink for a time though because we don't go again till early January

Elaine, I guess it's worth a try again at the airport, thanks!
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Old Sunday, June 15th, 2008, 07:40 PM
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Default Re: Setar hours

Quote:
Originally Posted by VacationLover View Post
Elaine S., thank you. So then is the Setar kiosk near the car rental company kiosks but to the far left? I cannot believe I never noticed it in all these years. Perhaps were were scurrying about to get over to the car rental kiosk and never took the time to notice!

Dare I ask, what is skype?
Setar is not across the street where the car rentals are. When you walk out the door from the baggage pickup area, Setar is right there to the left - it's inside the arrival building.
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Old Monday, June 16th, 2008, 04:36 PM
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Default Re: Setar hours

Do they also sell the unlocked phones at the Setar airport location? I know exactly where it is because we alway purchase our phone cards there.

If any of you know where I can purchase an inexpensive unlocked phone I would really appreciate it. I have looked online and have found only digicell website with no information on it. I was thinking that maybe a retailer other than Setar might have phones?
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Old Monday, June 16th, 2008, 05:25 PM
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I Love Aruba Re: Setar hours

Suzie... I bought mine from the Setar store when it was in town. Think I paid $90 for it, and it served me well, but can only be used while in Aruba, and needs to be reactivated after no useage for 6 months. I've always kept the same phone number.. Mafalda kept mine the last time, and used it so didn't have to reactivate! In fact, I just remembered that I owe her money 'cause I had her pick me up a new minutes card before I got there this past February.
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Old Monday, June 16th, 2008, 06:36 PM
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Default Re: Setar hours

Quote:
Originally Posted by captmorgnsgrl View Post
If any of you know where I can purchase an inexpensive unlocked phone I would really appreciate it. I was thinking that maybe a retailer other than Setar might have phones?
I bought my phone at a counter at the grocery store in Paradera. Just before the circle. You buy the phone and you select your service.
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Old Monday, June 16th, 2008, 10:32 PM
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Default Re: Setar hours

Thanks for all the info. I rented a car the past couple of years from Royal and they gave me a phone to use for the two weeks I was there. All I had to do was buy the minutes. So I was looking for somthing just to make calls, nothing fancy. I will be staying at the Brickell Bay for one night prior to checking in at the ABC. I think there is a phone store either Setar or Digicell right next to the hotel. Maybe I will check it out.
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Old Monday, June 16th, 2008, 10:34 PM
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Default Re: Setar hours

Quote:
Originally Posted by captmorgnsgrl View Post
Thanks for all the info. I rented a car the past couple of years from Royal and they gave me a phone to use for the two weeks I was there. All I had to do was buy the minutes. So I was looking for somthing just to make calls, nothing fancy. I will be staying at the Brickell Bay for one night prior to checking in at the ABC. I think there is a phone store either Setar or Digicell right next to the hotel. Maybe I will check it out.
It's Setar that is next to Brickell Bay. It is usually very busy with locals paying their bill.
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Old Monday, June 16th, 2008, 10:36 PM
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Default Re: Setar hours

Thanks Liz for the heads up on that! Maybe I will try another store! Any suggestions? As you know that Island so well, you would be the one to ask.
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Old Monday, June 16th, 2008, 10:45 PM
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Default Re: Setar hours

Quote:
Originally Posted by captmorgnsgrl View Post
Thanks Liz for the heads up on that! Maybe I will try another store! Any suggestions? As you know that Island so well, you would be the one to ask.
If you are getting the phone from Royal again then it's not going to work out getting the minutes card from the airport kioski since you have to pick up the car off airport property. So you may just have to buy the card from the Setar office. Most gas stations/gift shops sell the card. I like getting the card at Setar only because they program the minutes into the phone for me. I got the card at the Holiday Inn gift shop a few times but they wouldn't program it for me. La Cabana mini-market always helps me out and does it. Isn't there a gift shop or mini-market at your timeshare the next day that sells the card?
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Old Tuesday, June 17th, 2008, 08:13 AM
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One Happy Island Re: Setar hours

Suzie ~ they sell Setar cards at the phone/computer place near the Alahambra, and minute cards at the perfume store and drug store at CDM.
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Old Tuesday, June 17th, 2008, 11:24 AM
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Default Re: Setar hours

I am not renting a car through Royal this year, so I won't be using their phone. That is why I wanted to purchase a phone and was wondering where I could buy one? And if they sold them at the setar kiosk at the airport? That way I can bring it back with me to Aruba next year and get it reactivated each time I come back.
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Old Tuesday, June 17th, 2008, 11:34 AM
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Default Re: Setar hours

Quote:
Originally Posted by captmorgnsgrl View Post
I am not renting a car through Royal this year, so I won't be using their phone. That is why I wanted to purchase a phone and was wondering where I could buy one? And if they sold them at the setar kiosk at the airport? That way I can bring it back with me to Aruba next year and get it reactivated each time I come back.
Then you would want to go to Setar next to Brickell Bay. They have a large selection of phones. When I bought mine there, I asked for the cheapest phone. If you don't arrive early enough on Thursday, I think they close at 5 pm, try to be there when they open on Friday.
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Old Tuesday, June 17th, 2008, 12:07 PM
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Default Re: Setar hours

Thanks Liz,

That is the information I needed!
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Old Saturday, June 21st, 2008, 07:42 PM
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Default Re: Setar hours

I know she already left, but if anyone is going to get a phone, be aware of when the Arubans phone bills are due. They all pay at the Setar store and the lines are outrageous! It normally says in the Aruba Today when the bills are due so stay away. Also, the other company (I can't think of the name right now) will not sell a cell phone unless you are a local.
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Old Saturday, June 21st, 2008, 07:46 PM
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Default Re: Setar hours

Quote:
Originally Posted by Eagle-Beach Boy View Post
That's it, Digicel. They would not sell me a phone, I needed to have a copy of a phone bill or something to prove I loved there. How did you get one? This was about 4 years ago when I bought my phone, I tried to check out both places. I also got the cheapest phone.

This is so funny, I have never had to reactivate my phone, the reason, I guess, is because I always let my friend use it. My last use is in March and my friend uses it in Sept. She always goes to Setar to get minutes so maybe they reactivate it then? She never said anything. Is it 4 or is it good for 6 months? My friend decided not to use her TS this Sept. so I will not be using it until Dec. It will be impossible to get it activated then because of the holidays. I may not be able to use it until after New Year's. This is not good.
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Old Saturday, June 21st, 2008, 08:36 PM
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I Love Aruba Re: Setar hours

I THINK it's only good for 3 months unless you keep using it.

Bobbie
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Old Saturday, June 21st, 2008, 08:57 PM
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Default Re: Setar hours

Quote:
Originally Posted by bhoffdhoff View Post
I THINK it's only good for 3 months unless you keep using it.

Bobbie
Bobbie ~ the one I bought from setar is good for 6 months before it has to be reactivated...
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Old Saturday, June 21st, 2008, 09:05 PM
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I Love Aruba Re: Setar hours

Thanks, Elaine. I let DH take care of that detail. We only get to Aruba once a year (dammit!) so it doesn't really matter, I guess, in our case.

Bobbie
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Old Saturday, June 21st, 2008, 10:03 PM
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Default Re: Setar hours

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Originally Posted by bhoffdhoff View Post
Thanks, Elaine. I let DH take care of that detail. We only get to Aruba once a year (dammit!) so it doesn't really matter, I guess, in our case.

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Old Sunday, June 22nd, 2008, 09:49 AM
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Default Re: Setar hours

Actually 6 months probably is right. My friend normally leaves about mid Sept. and I never get to Aruba until late Dec., after Christmas which would put it over three months and I always just buy a card and add it. I wish we could use it in the US to keep it going.
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Old Sunday, June 22nd, 2008, 08:52 PM
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Default Re: Setar hours

Hi everyone! I arrived Friday at 1:13pm...got my rental car and the first thing I did was drive over to the Setar shop in the high rise area. There was only one person in there. I was in and out in 15 minutes. Bought my phone and everything has been working out well. Thanks everyone for the advise. It is just gorgeous here, a little overcast, but paradise as usual.
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Old Sunday, June 22nd, 2008, 09:00 PM
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Default Re: Setar hours

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Originally Posted by captmorgnsgrl View Post
Hi everyone! I arrived Friday at 1:13pm...got my rental car and the first thing I did was drive over to the Setar shop in the high rise area. There was only one person in there. I was in and out in 15 minutes. Bought my phone and everything has been working out well. Thanks everyone for the advise. It is just gorgeous here, a little overcast, but paradise as usual.
Great to hear from you Suzie. Glad you didn't have a long wait at Setar. Guess it's not "pay your bill" time of the month.
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Old Sunday, June 22nd, 2008, 09:06 PM
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Default Re: Setar hours

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Originally Posted by Elaine S View Post
Bobbie ~ the one I bought from setar is good for 6 months before it has to be reactivated...
The one I bought from Setar is longer. Last year I couldn't tell as I went to Aruba an average of every 3 months (4 times).

Oops. I was going to say that I left last Sept. and this year went back in April. That's 7 months and my phone worked. I just now remembered that I came home Oct. 9 and this year arrived April 4. That's a few days less than 6 months so I still don't know how long before my phone has to be activated again.
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