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  #1  
Old Tuesday, December 22nd, 2009, 09:50 PM
ARUBA DAVE ARUBA DAVE is offline
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Default Credit card fraud.

Well after our 12th trip to Aruba we finally have a gripe. Me and my wife were in Aruba over Thanksgiving had a wonderful trip as usual no complaints no issues.
Until yesterday December 22 our credit card was declined. Called Citicard and had several charges from Aruba and Venezuela a month after returning home. They realized we were in the states and shut the card down.
I guess a waiter or store clerk stole the number and started using it. Citi eats the charges but itís a pain in the butt canceling all the automatic bill pays and crap like that we had on the card.
We only used it at a handful of places Westin, Texas de brazil, Smokey Joes, Iguana Joes, Charlie tomatoes and the little grocery store behind the Crystal Casino.
Just a heads up for the rest of you not a lot you can do though you have to give them your card.
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  #2  
Old Tuesday, December 22nd, 2009, 10:13 PM
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dwippies dwippies is offline
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Default Re: Credit card fraud.

dave, just a word to the wise... check your credit with experian or exquifax to verify that they did no more damage than that. 4 months after my credit card fraud i went thru identity theft. it is easy to step fom one to the other.


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Originally Posted by ARUBA DAVE View Post
Well after our 12th trip to Aruba we finally have a gripe. Me and my wife were in Aruba over Thanksgiving had a wonderful trip as usual no complaints no issues.
Until yesterday December 22 our credit card was declined. Called Citicard and had several charges from Aruba and Venezuela a month after returning home. They realized we were in the states and shut the card down.
I guess a waiter or store clerk stole the number and started using it. Citi eats the charges but itís a pain in the butt canceling all the automatic bill pays and crap like that we had on the card.
We only used it at a handful of places Westin, Texas de brazil, Smokey Joes, Iguana Joes, Charlie tomatoes and the little grocery store behind the Crystal Casino.
Just a heads up for the rest of you not a lot you can do though you have to give them your card.
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Old Wednesday, December 23rd, 2009, 08:20 AM
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felicia felicia is offline
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Default Re: Credit card fraud.

Ugggh...what a pain that must be.

I could swear that I read (in one of the Aruba forums...don't remember which) about some other people having had the same problem after going to Iguana Joes. Does this ring a bell for anyone?
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Old Wednesday, December 23rd, 2009, 09:09 AM
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lizzardo lizzardo is offline
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Default Re: Credit card fraud.

Yes, I remember the story about Iguana Joe's too.
Found the post:

We were on the island from 9/18 through 10/2 (seems so long ago....) and during that time, we ate at Iguano Joes (after they opened back up from the renovation...). My sister paid for the meal using her American Express card and last week, she received a call from AMEX asking if she was making a purchase from a clothing store in Aruba that week....needless to say, she wasn't. AMEX was great and went ahead and cancelled the charges, then cancelled the card and issued her a new one.
This morning, she accessed her AMEX account online and found more charges against the cancelled card, one for Old Navy, Victorias Secret, and a cab ride that all totaled $190.00. Needless to say, AMEX was great and took away those charges as well. After investigating all of the slips, THIS WAS THE ONLY PLACE IN ARUBA THAT HER CARD WAS USED!!!!! She never used it either coming or going at the airports either...the card they used was my brother-in-laws (two different numbered cards that link to the same account...) and all of the charges against his was correct.
I plan on calling IGUANA JOES to let them know how badly that this pisses me off but wanted everybody to be aware that this happened to us.... I have read reports about how the card numbers get "swiped" from places in Aruba but I KNOW WHO is doing this.....IGUANA JOES!!!!
I hope people heed this warning and either don't go there or at least PAY IN CASH!!!!!
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Old Wednesday, December 23rd, 2009, 09:59 AM
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Default Re: Credit card fraud.

You'd think that the owner of Iguana Joes would be concerned and would want to look into this, you know? It can't be good for their business.
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Old Wednesday, December 23rd, 2009, 10:44 AM
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Default Re: Credit card fraud.

at the moment, we are trying to contact the owner/manager. if no one has reported this to him, he can't correct the situation. having it here on the forums without informing the right people doesn't give anyone the opportunity to correct a problem. for all we know, they may have found out they have a problem and corrected it already. let's give this person a chance before organize a hanging.

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You'd think that the owner of Iguana Joes would be concerned and would want to look into this, you know? It can't be good for their business.
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Old Wednesday, December 23rd, 2009, 11:05 AM
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Default Re: Credit card fraud.

Sherry, sorry if you misread me...I in no way am trying to organize a hanging (trust me, that's not my style). AMEX would have most definitely contacted them if there was a dispute regarding the OP (particularly if there was possible fraudulent activity). Additionally, the OP stated that they were contacting the owner as well. It's good that you're contacting them.

For me, if I go there in the future, I'll pay with cash.
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Old Wednesday, December 23rd, 2009, 11:39 AM
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Default Re: Credit card fraud.

sorry felicia, didn't mean you in particular. we all tend to blame the owner (including me) when things happen.

amex may not even bother when it is petty and in their lingo anything under many $k is petty. remember, i've been there with cc fraud. the indifference of everyone involved except the one who has been screwed is amazing.

on vacation, i use my credit cards as little as possible even though i use it always at home. not quite sure why i do this since my cc fraud was in the states, lol. i suppose i figure that it will be easier to get results if it is local or at least national if the fraud happens. i used to take mostly cash. now i take mostly travelers checks. no matter where you go, credit cards are not as safe as they used to seem.

my credit card usage in aruba and other vacations is simple. i use it at my timeshare or a hotel and for my rental car. that's it. nothing more than that. i guestimate my spending and bring the travelers checks and cash. worst case scenario i will use my cc but with the limited usage, if there is fraud i know exactly where it happened. there are thieves everywhere and they will find even the most wary sooner or later.

i guess cc theft, identity theft and two burglaries in the last few years has made me a bit paranoid, lol. can you tell?

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Originally Posted by felicia View Post
Sherry, sorry if you misread me...I in no way am trying to organize a hanging (trust me, that's not my style). AMEX would have most definitely contacted them if there was a dispute regarding the OP (particularly if there was possible fraudulent activity). Additionally, the OP stated that they were contacting the owner as well. It's good that you're contacting them.

For me, if I go there in the future, I'll pay with cash.
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Old Wednesday, December 23rd, 2009, 11:58 AM
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Default Re: Credit card fraud.

Sherry, no worries...I think you do an outstanding job here! With that being said, off to the bank to make my hefty withdrawal for our upcoming trip!
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Old Wednesday, December 23rd, 2009, 12:13 PM
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Default Re: Credit card fraud.

your countdown is making me jealous! hoping for perfect weather and safe and fun times!

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Sherry, no worries...I think you do an outstanding job here! With that being said, off to the bank to make my hefty withdrawal for our upcoming trip!
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Old Wednesday, December 23rd, 2009, 02:04 PM
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Default Re: Credit card fraud.

haha...thanks Sherry!
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