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Old Friday, September 10th, 2010, 12:03 AM
amarg amarg is offline
Join Date: July 9th, 2010
Posts: 61
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Default Re: Rental info please...........

I have found the laid back attitude of businesses in Aruba very frustrating too. They seem to be more than just relaxed and slow at giving complete timely answers, but more like comatose. I have had similar dealings with Casa Del Mar and waited weeks for answers to emails and been unable to reach anyone who can help me by phone. However, I finally got fed up and sent an email asking my question and at the end of my email I purposely stated that I'd read poor reviews of the service at CDM recently and hoped that it wasn't true and that I couldn't wait to write my own review on all the forums of CDM and what great service I got.
Wouldn't you know it but I got an answer the next day? It was very rude and stated "I've had 4 emails from you" and "as I already told you...". Well I wouldn't write 4 times in 2 months if they'd answer me and she didn't "already tell me" cause I never heard back (I checked my junk folder). I still got an obscure answer to my question "what type of strollers do you have to rent? Are they umbrella or full size and if you're not sure, tell me the brand and make. Is there a sun canopy or a snack tray on the stroller?". That's my question and not too hard I'd think. We'll the answer was " we have standard strollers and they are umbrella full size". If you have a child and have ever purchased a stroller, do you find that answer as ridiculous as I do? It makes no sense and so I give up. I'm just taking my own stroller.
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