Thread: Madame Janette
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Old Tuesday, November 4th, 2008, 02:37 AM
merlee merlee is offline
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Red face Re: Madame Janette

We've been coming to Aruba for a long time, but only found MJ's 4 years ago. Three of our 4 visits were SUPER, the last one disappointing to say the least.
I actually dined there twice last year, on Thanksgiving, and again the following week. We always choose an inside table, and 3x's that has been the correct option! Food has always been outstanding, no complaints.
But the last visit was an embarrassment due to the poor service. We invited some 'new' friends to join us. Just after we were seated a party of about 14 was seated next to us. We had to beg for attention, ask for the same things over and over, and were charged for refills on iced tea. When we questioned that, we were told that "ALL of the restaurants" did that. Well, during 3 other visits to MJ's we were not charged. And I ALWAYS ALWAYS ALWAYS check the bill, everywhere I go, no matter where. Sometimes they add on the service charge, or their addition isn't quite right.

We may give it one more try, but I will be sure to tell them that I am expecting better service!
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