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Old Tuesday, March 8th, 2011, 07:21 PM
kr349 kr349 is offline
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Default Citi Visa compromised in 3 days in Aruba

A message was left at home from Citi bank to call immediately. We bought Duty Free liquor in Miami. Our first purchase in Aruba was on Sat., Mar 5, was at the grocery store behind the Renaissance Hotel. From Mar 5-7th we have 14 charges from the Apple store, Walmart, Foot locker, Wine store, etc. My card has been canceled of course but I feel these 2 businesses should be reported.

Has anyone else had a problem similar to this??

We are still having a good time in Aruba.
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Old Tuesday, March 8th, 2011, 08:01 PM
classiclincoln classiclincoln is offline
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Default Re: Citi Visa compromised in 3 days in Aruba

Actually, we had a similar problem when we were there. My boys went into one of the small gift shops at the Ren Mall (facing away from the resort) and the kid took the card into the back to run the charge. When we got home, we saw about $25 worth of charges for downloading games to a computer.

Also happened one time when we were in Canada. We think it was actually the clerk who checked us in at the Fairmount hotel. She had a British accent, and when we got home, saw there was a charge for a people search website in England.

To be fair, one day we got a call from our credit card company asking us if we just made a charge at a Rite Aid in California (we live in NJ). When I told her we hadn't been to California in a few years, she then said, we'll, I guess you also didn't buy stamps at the post office there, either. She canceled the card and told me that sometimes, people just make up numbers, in the chance it works. She also said it could have been that someone got ahold of my number and sold it, ending up in California.

Companies took care of it all, but it was a pain to change cards.
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Old Tuesday, March 8th, 2011, 08:16 PM
iamromo iamromo is offline
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Default Re: Citi Visa compromised in 3 days in Aruba

There's a Walmart in Aruba? Since when?
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Old Wednesday, March 9th, 2011, 01:47 AM
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charlescroes charlescroes is offline
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Default Re: Citi Visa compromised in 3 days in Aruba

Here is how they do it. It happens that when you hand your Cc card to someone, that for a split second, they put it in their pocket and then take it out. That is where the theft happens. In the pocket or those little bags that waitresses have on their waist bands.

There is a small copying machine that they swipe the magnet strip through. sometimes this is sewn into the garment. As the card goes into the pocket, it is swiped and copied.

At the end of the day (if that long) the information on the copying instrument is down loaded and sent to a far off place. There, it is put on another magnetic strip and this is placed on a new card.

They then buy useful items that can easily be sold. These are sold and when they realize a profit, the Dummy Card is destroyed and they move on to another victim.

Lesson to be learned??? NEVER LET THE CARD OUT OF YOUR POSSESSION AND WALK IT TO THE MACHINE WHEN IN A RESTAURANT. Also good to know is that with each use of the "Dummy" that the integrity of the copied card diminishes until it is useless.

be well and be cautious

charles



Quote:
Originally Posted by kr349 View Post
A message was left at home from Citi bank to call immediately. We bought Duty Free liquor in Miami. Our first purchase in Aruba was on Sat., Mar 5, was at the grocery store behind the Renaissance Hotel. From Mar 5-7th we have 14 charges from the Apple store, Walmart, Foot locker, Wine store, etc. My card has been canceled of course but I feel these 2 businesses should be reported.

Has anyone else had a problem similar to this??

We are still having a good time in Aruba.
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Old Wednesday, March 9th, 2011, 10:02 PM
rustyc rustyc is offline
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Default Re: Citi Visa compromised in 3 days in Aruba

How do most people pay for their food purchases in restaurants? Is using your credit card safe? After reading these posts, its got me to wondering!
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Old Wednesday, March 9th, 2011, 10:44 PM
Arubasun Arubasun is offline
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Default Re: Citi Visa compromised in 3 days in Aruba

First thing you should do before leaving for Aruba is contact you Card provider throught customer service for ALL THE CARDS YOU PLAN TAKE WITH YOU. Not just the one or two you may plan to use. Let the Card company know when you will be leaving , the dates you will be on the island, and the day you will be home. It will be noted on your account and any suspicious charges,ie, ones for beer in San Antonio Tx while you are vacationing in Aruba will either be rejected or you will not be responsible for them. Contact your individual card company for more info.. We do it religiously every year and have never had a problem.

Divi Phoenix 4/22-5/7
Can'come soon enough TO MUCH SNOW THIS YEAR!
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Old Thursday, March 10th, 2011, 08:53 AM
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Default Re: Citi Visa compromised in 3 days in Aruba

Excellent advise from ARUBASUN

The issue of being scared about the use of credit cards can be looked at this way. When the bad-guys set up a scam, they cannot do it repeatedly. It happens and they use the card and then toss it and it's over. On the other hand, Millions of dollars are transacted hourly via credit cards and an overwhelming amount is done so without incident and not a soul posts about how great their CC worked. On the other hand, the minuscule percentage of problems get attention so that they are broad casted and the consumer is made aware.

We should not panic because of it, however as ARUBASUN pointed out, just take precautions.

Kind of like the beaches being empty for almost one year after the movie JAWS came out.

be well
charles

Quote:
Originally Posted by Arubasun View Post
First thing you should do before leaving for Aruba is contact you Card provider throught customer service for ALL THE CARDS YOU PLAN TAKE WITH YOU. Not just the one or two you may plan to use. Let the Card company know when you will be leaving , the dates you will be on the island, and the day you will be home. It will be noted on your account and any suspicious charges,ie, ones for beer in San Antonio Tx while you are vacationing in Aruba will either be rejected or you will not be responsible for them. Contact your individual card company for more info.. We do it religiously every year and have never had a problem.

Divi Phoenix 4/22-5/7
Can'come soon enough TO MUCH SNOW THIS YEAR!
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Old Thursday, March 10th, 2011, 11:12 AM
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Default Re: Citi Visa compromised in 3 days in Aruba

Quote:
Originally Posted by rustyc View Post
How do most people pay for their food purchases in restaurants? Is using your credit card safe? After reading these posts, its got me to wondering!
We use cash and travelers checks at restaurants in Aruba.

Only thing we use our CC for in Aruba is the car rental and our hotel (and for emergencies.)
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Old Thursday, March 10th, 2011, 12:12 PM
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I Love Aruba Re: Citi Visa compromised in 3 days in Aruba

Quote:
Originally Posted by ArubaAmy View Post
We use cash and travelers checks at restaurants in Aruba.

Only thing we use our CC for in Aruba is the car rental and our hotel (and for emergencies.)
I use cash for everything except for my timeshare charges. (I don't rent a car) And, Like you, my CC is only for an emergency. It's worked for me!
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Old Thursday, March 10th, 2011, 01:34 PM
TomFrederick TomFrederick is offline
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Thumbs up Re: Citi Visa compromised in 3 days in Aruba

For restaurants use American Express Travel Checks and cash.
For resort and Ling&Sons use credit card. At Ling&Sons the cash register person converts my grocery total to US$$ and runs charge in US$$ right in front of my eyes. So far no problems at either place. Ling&Sons do ask to see photo ID.
Most resort front desk and casinos will cash those travel checks.
I usually bring only the very new $50 bills for cash. Most places like to hold big bills up to a light to see all the good watermarks in the bills.
Also bring small US$$ and silver coins for cash sales at donut and bagel stands/shops and US$$ for cab fares and tips.

Last edited by TomFrederick; Thursday, March 10th, 2011 at 03:55 PM.
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Old Thursday, March 10th, 2011, 03:43 PM
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I Love Aruba Re: Citi Visa compromised in 3 days in Aruba

Tom... you just reminded me - I use a CC at Lings, too!
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Old Thursday, March 10th, 2011, 07:33 PM
JohnJT JohnJT is offline
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Default Re: Citi Visa compromised in 3 days in Aruba

So far, we haven't had a problem with credit cards in Aruba. Knock on wood.
We DO notify credit card companies. Chase has made it "automated"...they don't even want to know where you are traveling...they just put you in "travel status". Yes, they are ones that (so far) avoid foreign transaction fees. I guess we have to hang on the line and actually talk to a REAL person (who are truly bored with your travel plans...not sure if they get it right).
Never scalded in the US or elsewhere, I find it hard to get up and take the credit card to the place where it is scanned. Our trust has been great...probably until we are scammed. Maybe we need to change.
Yes, we do charge groceries at Ling's, Kong Hing and other places without problems. No problems with car rental and resort charges so far.
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Old Friday, March 11th, 2011, 09:31 AM
pgsoder pgsoder is offline
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Default Re: Citi Visa compromised in 3 days in Aruba

Last year in Feb. a friends cc was compromised while in Aruba. He had notified his cc company about his travel plans. However, they called his house in Ma. to let him know about over $4000 worth of charges (all were items for cars) on the island and he had no idea of this until he tried to use his card again. His charges were turned down. After many phone calls, his cc company issued him a new card and FedEx'd it to him in 2 days. The only place he had used his card was at Iguana Joe's. He did say he had to ask his waiter twice for the return of his card. This is not the first time I have heard this about suspected cc number thieves at this restaurant.
This year he followed his waiter with his card to make sure it did not happen again.
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Old Friday, March 11th, 2011, 11:19 PM
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Default Re: Citi Visa compromised in 3 days in Aruba

Quote:
Originally Posted by pgsoder View Post
Last year in Feb. a friends cc was compromised while in Aruba. He had notified his cc company about his travel plans. However, they called his house in Ma. to let him know about over $4000 worth of charges (all were items for cars) on the island and he had no idea of this until he tried to use his card again. His charges were turned down. After many phone calls, his cc company issued him a new card and FedEx'd it to him in 2 days. The only place he had used his card was at Iguana Joe's. He did say he had to ask his waiter twice for the return of his card. This is not the first time I have heard this about suspected cc number thieves at this restaurant.
This year he followed his waiter with his card to make sure it did not happen again.
Hi Gina,
My credit card has never been compromised in Aruba or elsewhere. I use my credit card less in Aruba now than ever. This year I used it at ABC, with my rental car (Tropic), and at Ling's. I await my credit card bill, and hopefully all will be well. I always notify my credit card company when I am traveling. Reminds me of an interesting thing that happened to me a couple of years ago---I charged furniture in Seabrook, NH, five miles away from my beach house in Massachusetts. I then went to Sam's Club and proceeded to purchase a television and stand. I got to the register and my credit card was denied. There was a long line behind me. Luckily my daughter was with me and we used her charge card. When I got out of the store I called the credit card company and they said it was denied because of heavy use that day and because I was "out of state." I, of course told them it was five miles from my home, but yes---out of state. I probably should have called them, and after thinking about it I was glad they were on the ball.
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Old Saturday, March 12th, 2011, 06:56 AM
pgsoder pgsoder is offline
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Default Re: Citi Visa compromised in 3 days in Aruba

I always notify my credit card company when I am going anywhere. Like, Dover, De. or Vermont and Aruba. I see it as a safety measure to my benefit. I now give the resorts telephone number along with my unit number as a contact just in case they need to notify me.
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Old Saturday, March 12th, 2011, 09:52 AM
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Default Re: Citi Visa compromised in 3 days in Aruba

I notify my CC company, too, and keep a check online.

Several years ago my card was compromised here at home, and when I went online to check it, I couldn't get "in," but was given a message to call the fraud department. They picked up some weird charges, and immediately closed the account. Obviously, I didn't have to pay for any of them, and a new card was issued.
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Old Saturday, March 12th, 2011, 10:16 PM
kr349 kr349 is offline
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Default Re: Citi Visa compromised in 3 days in Aruba

As always we notified all of our cards before this trip to "One Happy Island". It just happened!! If I could get the time of the first comprimisedcharge that would help. But that can wait....
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