New owner question
 

We are new owners at the Ren, and we are very excited to be looking forward to our yearly trips. We bought two weeks from a private owner. However, I am somewhat concerned from the lack of communication from the Ren staff. We never received anything from the Ren (i.e. paperwork, contract, etc.) after the transfer was made. We did recently receive confirmation from the Marriott regarding receiprt of our notification on using our two weeks. Should we be expecting some type of paperwork from the Ren reflecting our ownership of the two weeks?

Also, I am curious on what other owners experiences have been regarding timeshare ownership at the Ren. I look forward to utilizing this forum as a good commuinications tool for owners since it appears there is no other forum.

Bill & Jo
Weeks 15 & 16

Re: New owner question
 

Bill,
We have owned since 1999 but most of the guests there have owned
since it was built.
Please note that it takes quite a while to receive your paperwork.
Be patient and it will come.
The employees at the Renaissance are very helpful on everything.
If you are going this year, ask them when you are there.
The Renaissance is the best place to be. Family and Frinds own
at some of the other resorts and they always require a rental car.
Their place is dead at 7:00PM. There is always something to do
at the Renaissance and center of town.
Enjoy
Rae
http://bb.visitaruba.com/images/icons/HeartAruba.jpg

Re: New owner question
 

Hi Bill, Hi Jo,

Since I just purchase also I was wondering...

Did you received any "welcome package"?
If so how long did it take and what was included?

Tx,

Pierre

Re: New owner question
 

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Bill & Jo posted only the 1 post in Feb. Not sure if you will be getting an answer.

Re: New owner question
 

Thanks for caring Liz but I already had noticed that.
Not sure if they will ever come back...will see.
Decide to take a chance anyway.
I've also pm them. Never knows.

Re: New owner question
 

Hi,
Sorry to let you know that there is no welcome gift.
On the other hand, you will enjoy the Renaissance
Very much. I just purchased 3 additional weeks and
I plan to enjoy it.
Rae

Re: New owner question
 

By welcome package I didn't mean a gift but rather some paperwork, contract, agreement, rules etc...

But if they want to throw in a new car no problem here, hehe!.... ;-)

Re: New owner question
 

Sorry about that. They do send you a package with the
deed and various information but it takes quite a while.
If you go on the (renaissancearubamembers.com/Privacy/),
you can contact Brian and I am sure he will give you any
information you need.
Rae